We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, You can request a return within 7 days from the date of delivery. The product must be unused, unworn, unwashed, in its original condition, and returned with all original tags and packaging intact. Returns are subject to a quality inspection before the refund is processed.
Are any purchases final sale?
No. We offer a 7-day return window on all purchases from the date of delivery, provided the product is unused, unworn, unwashed, in its original condition, and returned with all original tags and packaging intact. Returns are subject to a quality inspection before approval.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Refund Policy?
nce your returned product is received and successfully passes our quality inspection, your refund will be processed within 5–7 business days.
For prepaid orders, the refund will be credited to the original payment method used at the time of purchase.
For Cash on Delivery (COD) orders, the refund will be issued as TORQ Wallet Store Credit, which can be used for future purchases on our website.
How much does shipping cost?
For all prepaid orders shipping will be FREE and For COD order you will charge RS 100 per order.